Frequently Asked Questions
What is the McAllen Stair Climb?
Visit our ABOUT page for more information.
Who can climb?
Active duty first responders (firefighters, law enforcement officers and Emergency Medical Technicians) will be offered the first chance to sign up.
If our goal of 343 first responders is not met by August 1st, then registration will open to the public.
Is this climb affiliated with any other stair climbs?
We are affiliated with other sanctioned climbs of the Association of Memorial Stair Climbs. Visit the Association's website for more information about affiliated climbs.
Where does the money that climbers collect go?
While fundraising is not a major objective of our event, participants are encouraged to help raise support for our beneficiaries - non-profits that support the families and departments who have suffered a loss. Visit our beneficiaries’ page to find out more about our beneficiaries.
Why 110 floors?
The World Trade Center Twin Towers were 110 floors tall. This is just one of many symbolic elements of our climb.
I want to help support this event, how can I do that?
This event has not and could not happen if it weren't for the support of our volunteers, partners and sponsors. There are many ways to help support this event - but all involve giving. If you are interested in giving your time and talent or your treasure, contact the Event Director: email@example.com
Who runs this event?
This climb is planned by a committee that consists of 4 volunteers which consists of an event director, operations director, financial director and logistics director. Each director is assisted by a coordinator position when needed.
Who do I talk to if I have any questions?
Should you not find the answer to your question on our website, feel free to contact the Event Director: firstname.lastname@example.org
Who can climb?
Only active duty firefighters and police officers are allowed to register on June 1st.
Public participants will be allowed to register June 15th.
How many climbers are there?
The number of climbers will be capped at 343. We will also have an alternate pool in the event that one of the 343 can not make the event.
How do you ensure that everyone has a fair chance at climbing?
While there are many situations that may seem unfair to those who desire to climb, the event steering committee has attempted to provide everyone an equal opportunity to register by not allowing for any special exceptions. See our registration rules for more information.
Do I need to train for this climb? And what can I do to prepare for this event?
Yes. Visit our CLIMBER INFO page to find out more.
When does registration open and how much does it cost, is it refundable?
Registration opens on June 1st at 12 Noon. Registration costs pays for event expenses and remaining funds will be distributed to our beneficiaries. Unfortunately, because we use this money to pay for event operational expenses it is non-refundable.
I'm coming from out-of-town, is there a place I can stay for cheap?
Each year we attempt to secure a discounted rate with at least one hotel near downtown. Information will be posted on our webpage page as it becomes available.
What is an alternate?
Alternates are individuals who complete the registration process and help us ensure that we have 343 first responders to represent the fallen the day of the climb. Alternates who attend the event help ensure that we have all 343 are represented. Those who don't get to climb are guaranteed a spot for the following year. For more information about alternates, see our registration rules.
Who do I talk to if I have any registration related questions?
Contact the event director at email@example.com
Are pledges required?
Although fundraising is not the main focus of our event, both event organizers and participants have recognized that a significant amount of support can be raised and positive impact made in the operations of our beneficiaries. Participants are encouraged, but not required, to raise at least $1.00 per floor.
How do climbers raise pledges?
Climbers are highly encouraged to gather all pledges via their own personal online fundraising page that is created during or immediately following the registration process. Our event uses a fundraising platform created by Crowdrise. Climbers are discouraged from taking pledges in person.
Should this be the only option, please:
- convert any cash received into a check
- make all checks payable the beneficiary you choose to raise support for
- place Mcallen Stair Climb in the memo line of the check
- bring the check with you to check-in.
Are pledges tax-deductible?
Yes. Our beneficiaries are 501(c)3 organizations.
What percentage of pledges goes to the beneficiaries?
100% of the pledges collected from the donor go to the beneficiary by way of the fundraising platform (website) built by Crowdrise. Our event is not involved in the processing of these donations in any way. Crowdrise fees are 5% of the transaction. Although Crowdrise provides the fundraising website, they do not touch the money. Our beneficiaries are given a choice between two payment processors: Network for Good or WePay. Credit card processing fees are 3.9% + 0.30 per transaction.
Do I get credit for pledges I gather and do donors get a receipt?
When someone donates on a climbers pledge they will receive credit for that pledge and the donor will automatically receive an email receipt that meets the IRS requirements for a record of their donation.
How fast do I have to climb the 110 floors?
The McAllen Stair Climb is a Memorial. It is not a race.
Do I have to wear my bunker gear/ duty gear?
This is optional. Firefighters will be allowed to climb with their own SCBA and high rise pack. Law Enforcement and EMT’s will be allow to use tactical response gear/ duty gear. No weapons.
Who can volunteer?
Volunteers are always welcome. We ask that if you wish to volunteer that you are at least 18 years old.
How can I volunteer?
There are many opportunities to volunteer at the climb. Please fill out form in the Contact Us page if interested in volunteering. You will be contacted prior to the event with further information.
Do I have to attend volunteer training?
It has been determined that some volunteer assignments require training beforehand to ensure the climb is successful. Depending upon what you would like to do the day of the event, you may be required to attend training.
I have a group of individuals who wish to volunteer, do you accept groups?
Groups of volunteers are accepted on a case by case basis. Please contact us at firstname.lastname@example.org for more information.